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WHERE: We are currently selling in mainland United States to include Alaska and Hawaii.

PAYMENT: We accept payment through Google Check Out and PayPal. We will also accept U.S. Postal Service money orders. Please contact us when U.S. Postal Service money order has been mailed. If not received within 7 days from the date of purchase, the item will be relisted.

WHEN: Your purchase will be shipped within 3 business days from when your payment clears. We ship on Mondays, Wednesdays and Fridays. Weekends do not count as business days.


SHIPPING: We use USPS including delivery confirmation - Priority Mail. Media Mail is used for books and magazines. All US orders are shipped with insurance and delivery confirmation via USPS. If payment is made with Google Check Out or Paypal, you will automatically receive an email that includes the tracking number. If payment is made with a money order, we will email you the tracking number. For items valued at $100.00 or more, signature confirmation is factored into price.

REFUNDS.
All Sales Are Final.

Exception will be made as noted below:

We will accept returns on items that arrive with flaws or issues that were not covered in the item listing, provided that we are contacted within three (3) days of the buyer receiving the item. Before a refund is issued you need to take two (2) pictures of all damaged items and email them to me. Please ship back in original box and wrappings as well as how it was shipped to you by the same service.

Please do contact me prior to returning.

Upon approval, refunds wil be given if item is not as stated. Buyer pays return postage and item must be returned within 7 days in the same materials as shipped. Damage due to shipping is not subject for return.

RETURNS:

• We accept returns only if item was grossly misrepresented in the
description.
• Shipping costs are non-refundable.
• Buyer must contact me within 3 days of receipt of item and must return item within 7 days in original condition.
• Buyer is responsible for return shipping costs.
• A full refund less shipping costs will be issued once item is received.
• If you have any questions, please email us before you buy. All emails are answered by email within 48 hours, usually within 24 hours.



CANCELLATIONS:

• If you have purchased item(s), and change your mind before item is shipped, please email me ASAP; we will gladly cancel the order.
• If item has not shipped, a full refund will be issued.
• If you have any questions please email for quick response.


PRIVACY:
--We do not share any information obtained from our customers with any third parties.
All information is held in the strictest confidence.
--We do not send bulk email.
--We do not make unsolicited telephone calls.
- We may send occasional emails with special offers and/or follow-ups, which we believe, are essential to build and maintain a business relationship.
Last Updated: 4 Aug 2010 18:06:16 PDT home  |  about  |  terms  |  contact
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